Contact Dutchie Support
We pride ourselves in providing our customers with stellar support. Have a question? Get in touch with one of our support agents now!
Chat with us!
Dutchie Support is at your fingertips with our Live Chat feature. You can talk with an agent by accessing the chat form in-product or from the support.dutchie.com help center.
See support hours and status for more information!
From Dutchie Backoffice and Register (In-App)
Click the ? icon in the top right corner of the app to access the chat feature and the dutchie.support.com help center.
For all other products and the support.dutchie.com help center
Click the help bubble in the bottom right corner of the screen.
When the help widget appears, type in your question.
Give us a call!
Dutchie offers live phone support for all its products. Call the main line at: (866) 838-8244 to hear a phone menu with our contact options and to be connected to an agent; you can also reach out to agents through email or chat.
See support hours and status for more information!
Support hours and status
| Product or service | Support hours | Phone* | Live Chat | Status page | |
| Dutchie POS | 5am - 9pm PST |
(866) 838-8244
Press 4 |
possupport@dutchie.com | Chat | Dutchie POS Status Page |
| ECommerce | 6am - 6pm PST |
(866) 838-8244
Press 3 |
Support@dutchie.com | Chat | ECommerce Status Page |
| Greenbits | 8am - 5pm PST | Live chat only | Help@greenbits.com | Chat | Greenbits Status Page |
| Payments (Dutchie Pay and Pin Debit) | 5am-9pm PST |
(866) 838-8244
Press 2 |
payments@dutchie.com | Chat | N/A |
| Dutchie POS and Greenbits POS Hardware | 6am-6pm PST, Mon-Fri, and 7am-4pm PST, Saturday | |
(866) 838-8244
Press 8 |
hardwaresupport@dutchie.com | Chat | Status updates for Hardware will be inside either the Dutchie POS or Greenbits Status Pages |
* Call the main line at: (866) 838-8244 to hear a phone menu with our contact options and to be connected to an agent.