Customer-Facing Display (CFD) troubleshooting
This article applies to Dutchie POS.
This article applies to Dutchie Register terminal devices like the one pictured below.
General troubleshooting
Check the USB-C cable connecting the Customer-Facing Display (CFD) to the Register terminal. Ensure the cable is securely connected to the Register terminal and inspect the cable for any signs of damage.
Related article: Customer-Facing Display (CFD) setup for Dutchie Register terminal
CFD displaying the Dutchie POS login screen or region/server screen
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Log out of the POS app.
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Log in to the POS app.
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Confirm the CFD has returned to expected functionality.
If the issue persists, follow the steps in Register terminal troubleshooting