Customer-Facing Display (CFD) troubleshooting

General troubleshooting

Check the USB-C cable connecting the Customer-Facing Display (CFD) to the Register terminal. Ensure the cable is securely connected to the Register terminal and inspect the cable for any signs of damage. 

Related article: Customer-Facing Display (CFD) setup for Dutchie Register terminal

CFD displaying the Dutchie POS login screen or region/server screen

1. Log out of the POS app.

2. Log in to the POS app. 

3. Confirm the CFD has returned to expected functionality. 

If the issue persists, follow the steps in Register terminal troubleshooting