Commonly declined credit cards when using payment integrations for Dutchie Ecommerce in Canada
This article applies to Dutchie Ecommerce.
Commonly declined card types
The issuing banks of the following card types may decline cannabis transactions:
- CIBC VISA Debit
- CIBC VISA
- Bank Of Montreal World Elite MasterCard (Canada)
Consumers may contact their bank and request that the bank enable online cannabis purchases for their card.
If AVS is enabled – the zip code or postal code needs to be accurate to what is on the pre-paid card packaging.
If the customer tries to use the same card and is declined multiple times, the total amount reported will reflect the number of attempts, so it can look like the overall decline is much greater than it actually is.