Learn how to allow customers to view different payment options depending on the order type they have chosen in Dutchie Ecommerce.
With Dutchie Ecommerce, you can associate different payment methods with different order types (delivery, curbside pickup, in-store pickup, etc.). This allows customers to view and indicate different payment options depending on the order type they have chosen.
Things to know
- This setting only allows customers to indicate how they intend to pay for their purchase. Payment is processed at the time of pick-up or delivery.
- Dispensaries are responsible for processing all transactions through their POS system and collecting payment from customers at the time of pickup or delivery.
Change the payment types
- Log in to your Dutchie admin account.
- Go to Settings > Ordering.
- For each order type, select which payment types to accept.
Available payment options
- Pay by Bank (Dutchie Pay), Cash, Check, Credit Card (Non-Integrated), Credit Card (Merrco), Pay by phone, Hypur, Debit, CanPay
Dual payment tabs at checkout
If you have Pay by Bank set up as a payment type, your customers will have access to dual payment tabs during online checkout. The Pay now tab only appears if you offer Pay by Bank for online orders. If you offer Pay by Bank only for certain order types, the Pay now tab shows a disabled state when an unsupported order type is selected.At checkout, customers will see two distinct tabs:
- Pay Now – for pay-by-bank transactions.
- Pay In-Store or Pay on Delivery – additional payment types available at your store or for delivery, this updates based on what the customer chooses.
Pay now
This option allows customers to check out fasters using Pay by Bank. Customers who are already registered with Pay by Bank will be recognized as return users and with an account on file and will not need to re-authenticate.
Pay in-store
A Pay in-store (or Pay on delivery) tab displays all other available payment methods for the selected order type. The language and payment options will dynamically update depending on if the order is for in-store or delivery.
Notice
For all orders using credit card as payment type, the terminal receipt will include a line beneath the “Payment: Credit Card” display indicating the card type used and the last four digits of the card (ex. Visa ending in 4415).
Mercco
Available in Canada only.
- When Merrco is enabled, no other payment method can be accepted except cash. You should assume all payments made through Merrco for Dutchie orders are paid. To verify this, click into any order from your Dutchie admin and consult the Payment line on the order.
- If you need to cross-reference a Dutchie order with the corresponding transaction in Merrco, click the “View Merrco ID” link to expose the ID and copy it.
What's next?