Connect your label printer to the Back Office

Set up your label printer first! If you are in Nevada, use this label printer. For all other states, use this label printer.

Install the Label Printing Extension and connect to the printer

You must connect the printers to a desktop or laptop computer. You cannot print labels from the Back Office on an iPad.

1. You must use Google Chrome. If you don’t already have Chrome on your computer, download it here.
2. In Back Office, select the Settings gear > Label Printer.
3. Select Install Label Printing Extension (or click here), and then Add To Chrome.
4. Once installed, select Launch app from your Chrome Extensions menu, or Launch Printer Config from the Label Printer page in Back Office.
5. A Label Printers pop-up window appears.
   • If your computer and printer are connected to the same network, the printer's IP address will appear. Select Set Default, and then Test Print.
   • If no printer appears automatically, or you want to connect to a different printer, select the gear in the upper right. Enter the IP Address from your Network Configuration label, leaving out any leading zeros. For example, if the label reads 010.001.012.082, enter 10.1.12.82. Select the check mark.
   • Select Set Default, then Test Print.
6. A test label with the barcode *1234567812345678* prints.

Once you have connected your printer to your computer, you're ready to start printing labels.