If you have Manual State Link, use this article about adjusting instead.

Adjust the quantity of a barcodes (SKUs) in Greenbits any time you need to:

  • Dispense employee samples (unless your store is in Washington).
  • Correct a previous error.
  • Account for waste, spoilage, moisture loss/drying, theft, or seizure.
  • Correct your Greenbits inventory to match your actual quantity on hand.

You can make adjustments in two places in Greenbits:

  • On the Packages/Lots page. If your store is in a state that has a traceability system, this is the recommended option. From here, you can see the total quantity of a Package or Lot and the individual quantities of all linked barcodes (SKUs).
  • On the Products page. This is your only option if your store is in a state that doesn't have a traceability system.

Don't adjust inventory quantities in Greenbits if there is a discrepancy between Greenbits and your state traceability system. Instead, contact Greenbits Support for guidance. Be sure to provide a description of the discrepancy, including the affected(s) or Package ID(s).

Don't adjust inventory quantities in Metrc. Adjustments made in Metrc do not report back to Greenbits.

Adjust on the Packages/Lots page

  1. Go to Inventory > Packages (Lots).
  2. Search for the Package/Lot you want to adjust.
  3. Select Actions > Adjust Quantity. All Products and barcodes (SKUs) associated with this Package/Lot display along with each barcode's (SKU's) current quantity on hand and the total quantity of all barcodes (SKUs).
  4. Enter the correct Quantity on Hand.
    • You cannot adjust quantities above what is available in your inventory, and you can only reduce quantities. So in the above instance, you could not adjust the Total Quantity on Hand to 1.38 oz.
  5. Select a Reason.
    • Reason options vary by state and by license type.
    • If your reason isn't listed, consult your local regulatory agency for guidance.
  6. Enter a detailed Note explaining why you're making this adjustment. Notes are important for record-keeping and compliance purposes, and Greenbits reports them to your state traceability system. Learn more about adjustment notes best practices.
  7. Select OK.
  8. Check your work on the confirmation page. Greenbits reports all adjustments to your state traceability system, so adjust carefully!
  9. If everything is correct, select Adjust and Report.

Adjust on the Products page

  1. Go to Inventory > Products.
  2. Select the Product you want to adjust.
  3. Select the Inventory tab.
  4. Scroll or use the search bar to find the barcode (SKU) you want to adjust, then select Actions > Adjust Quantity.
  5. Enter the correct Quantity on Hand.
    • You cannot adjust quantities above what is available in your inventory, and you can only reduce quantities.
  6. Select a Reason.
    • Reason options vary by state and by license type.
    • If your reason isn't listed, consult your local regulatory agency for guidance.
  7. Enter a detailed Note explaining why you're making this adjustment. Notes are important for record-keeping and compliance purposes, and Greenbits reports them to your state traceability system.
  8. Select OK.
  9. Check your work on the confirmation page. Greenbits reports all adjustments to your state traceability system, so adjust carefully!
  10. If everything is correct, select Adjust and Report. 

What's next?

To look back at past adjustments, download an Audit Log or run an Inventory Adjustment Report (in Back Office under Reports > Other Reports).