After your front desk staff checks in a customer to the Customer Queue from the Back Office, your budtenders can assign them to a sale at the Register. This allows customers to take advantage of Loyalty Programs and patients to get tax exemptions.

  1. On the Ready to Sell page of the Register, tap Attach Customer to find the name of the customer you are helping.
  2. From waiting in store, select the customer's name. 
    • If you do not see their name, use the search bar. You can filter by Customer Type.
    • Customers who have been in the queue for more than 15 minutes are highlighted in orange.
  3. Select Attach to Order.
  4. You can now ring up their purchases.

Attaching a waiting customer to a sale removes the customer from the queue. You can also swipe to remove a customer from the queue.

 

Remove Customer from Queue in the Back Office

  1. Go to the Back Office > Customers > Customer Queue.
  2. Select the X beside the Customers in the Queue to remove.

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