FAQ: I have both medical and recreational locations. Can I create customer and patient profiles for a person who is both?
If you own both medical and recreational locations, you may have clientele that can shop as patients and also as customers. To create two profiles that share a name and phone number, you must:
Create the medical profile in the Back Office with the phone number and save.
Go to the register and create the profile again as a customer.
IMPORTANT: Budtenders must be sure to select the correct profile at the Register by checking the Customer Type.