Troubleshoot discount stacking in Dutchie POS.

To stack/combine discounts at the register. You must set the Discount stacking field to "Yes" in the Backoffice. To configure settings:

  1. Go to Marketing > Discounts.
  2. Select the discount that was reportedly not working properly.
  3. Click the Details tab and toggle Discount stacking to Yes.
    Note that Discount stacking = no means this discount cannot stack on other discounts. It does not mean "other discounts are prevented from stacking on this discount."
  4. Click Save.

I have one discount set to Stacking/Yes and one discount set to Stacking/No, will I still be able to combine (stack)?

Yes, the non-stacking discount will apply first, and then the stacking discount can stack on top of that one. 

I have my discount stacking set to Yes and they are still not stacking, why?

  • Confirm "Only Discount Items to their Cost" is enabled under Settings > Location.
  • Confirm "Only Discount Cannabis items to a minimum of $0.01" is enabled under Settings > Location. 

Tip

Once Discount stacking is set to Yes, use your sandbox environment to test combining discounts. If the issue persists, contact Dutchie Support.

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