Discount troubleshooting in Dutchie POS: Manual percentage discount applying wrong
Learn what to do when a discount displays the incorrect amount at checkout.
Problem
When creating a manual discount intended to take a percent off each item, the discount displays an incorrect amount at checkout. For example, when using the desired discount for 5% off each item, the discount instead applies as 1.25% for each item.
Cause
This occurs when the discount is configured to apply a percentage off to just one item, and there are multiple items in the cart, so the percentage gets dispersed across all the items in the cart resulting in the incorrect total.
Solution
Change the Apply discount method to field to Each item in row. This applies the Percent off value to each item.