Redeem rewards at the POS
- Enable Alpine IQ on your Dutchie Ecommerce account
- Receiving Orders
- Customer Experience
- Related Alpine IQ help documentation
Enable Alpine IQ on your Dutchie Ecommerce account
Method one: contact Alpine IQ and Dutchie Ecommerce
- Contact Alpine IQ to obtain your Authorization Token.
- Provide that information to your Dutchie Ecommerce Customer Success Manager, and they'll enable the integration for you.
Method two: self-setup
Alternatively, you can locate your Authorization Token by following these steps from within your Alpine IQ account.
Alpine IQ side
- Click on "Settings" (top left), then the header section labeled "API."
- Copy the entire key within the "Your key" box
Dutchie Side
- Go to Settings > Integrations > Alpine IQ.
- Enter your Auth Token provided by Alpine IQ.
- Optionally, enable Combine Discounts to allow Alpine IQ rewards to be applied if a customer's order also contains a sale item or other Dutchie Ecommerce discount or promo code.
- Optionally, enable Send Abandoned Cart Data if you want to set up abandoned cart campaigns.
- Click Connect.
- Upon successful connection, enter a:
- Display Name - This changes the message customers see at checkout from “Connect Your Rewards” to “Connect to [custom text]."
- Display Description
-
Display Enrollment
- Click Save.
- If you're also integrated with Dutchie POS, go to Settings > Integrations > Dutchie POS > Settings tab.
- Check the box for Redeem Reward at POS. This makes it so customers' loyalty points aren't deducted from their wallet until the order is completed in Dutchie POS instead of when the customer submits their order in Dutchie Ecommerce. This allows dispensary staff to apply the reward at the POS without deducting points twice.
- Click Save.