Coming soon: New in-store gift card redemption integration coming to Dutchie POS
Functionality mentioned in this article is available in Dutchie as of 2/06/2025. Gift card management.
Dutchie is integrating Birchmount into Dutchie POS to support the in-store redemption. Customers will now be able to redeem pre-loaded gift cards in dispensaries, simplifying the redemption process and eliminating the need for manual tracking.
What is changing?
Previously, budtenders needed to manually track the gift card activations and redemptions when customers purchased gift cards in-store. With the new integration, budtenders can scan or manually enter the information of a pre-loaded gift card to redeem it. Dutchie will allow you to easily determine the balance on the card, manage redemptions, and export reports for accounting purposes through the Birchmount merchant portal. Additionally, Backoffice settings will allow dispensaries to offer or disable gift cards at their discretion.
What do I need to do?
Interested in Birchmount for your store
Dispensaries work directly with Birchmount to configure this solution and then set up gift card acceptance in the POS. If you do not have a Birchmount account and are interested in getting set up, contact Birchmount at support@birchmountnetwork.com and set up a time to configure your gift card. Once setup is complete, you are ready to enable and use gift card payments at your store, see Gift card management: Set up, activate, and redeem with Dutchie POS.
Already using Birchmount
If you are already set up with Birchmount and using gift cards in your store, you are up-to-speed and ready to integrate when this feature is launched. Reach out to us at payments@dutchie.com for more information.