Dutchie Backoffice allows Biotrack operators in Florida to monitor inventory data and make adjustments to discrepancies between Dutchie POS and BioTrack. Operators can access data related to:
- Package status
- Adjustments
- Transfers/Manifests
- Invoices
- Rooms
- Batches
- Inventory
- Sales
- Update Journal/Package History
Things to consider
- This allows you to sync data from Dutchie to BioTrack, but not from BioTrack to Dutchie.
- We recommend checking for potential underlying issues before performing an Integration Audit.
- This functionality is currently only available for BioTrack users in Florida.
Correct discrepancies with Sync Levels (BioTrack)
An Integration Audit can be used to show you discrepancies between packages entered in the Dutchie and BioTrack. Discrepancies can be corrected with sync levels. This operation should be done with an abundance of caution.
When an adjustment is made, the state receives an adjustment action that sets the inventory quantity equal to Dutchie. Adjustments are always 'Absolute adjustments'. For example, if a package count is 5, Dutchie does not send -1 or +1 to adjust the count up or down, Dutchie sends 5 as the new quantity.
- Go to Traceability > Integration Audit.
- Confirm the count you have on hand.
- Select the package you want to correct from the audit list.
- Select Sync levels from the Bulk actions dropdown.
- In the Sync level window, choose the sync direction, select a Reason, and add a Reason note.
Note: There is only one Sync direction, Dutchie to BioTrack. - Click Sync.