We pride ourselves on providing our customers with stellar support. Have a question? Get in touch with one of our support agents now!
Chat with us!
Dutchie Support is at your fingertips with our Live Chat feature. You can talk with an agent by accessing the chat form in-product or from the support.dutchie.com help center.
See support hours and status for more information!
From Dutchie Backoffice and Register (In-App)
Click the "?" icon in the top right corner of the app to access the live chat feature or the support.dutchie.com help center.
For all other products and the support.dutchie.com help center
Click the Ask a Question bottom right corner of the screen.
When the help widget appears, type in your question.
Give us a call!
Dutchie offers live phone support for all its products. Call the main line at: (866) 838-8244 to hear a phone menu with our contact options and to be connected to an agent; you can also reach out to agents through email or chat.
See support hours and status for more information!
Support hours and status
| Product or service | Support hours | Phone* | Live Chat | Status page | |
| Dutchie POS Software & Hardware | 5am - 9pm PT | (866) 838-8244 Press 4 | possupport@dutchie.com | Chat | Status Page |
| ECommerce |
5am - 6pm PT M-F; 6am - 6pm PT S-S |
(866) 838-8244 Press 3 | support@dutchie.com | Chat | Status Page |
|
Dutchie Brand Portal |
9pm - 5pm PT |
Email Only |
brandsupport@dutchie.com | N/A | N/A |
| Greenbits Software & Hardware | 8am - 5pm PT |
(866) 838-8244 Press 5 |
help@greenbits.com | Chat | Greenbits Status Page |
| Pay by Bank (Dutchie Pay) | 5am-9pm PT | (866) 838-8244 Press 2 | possupport@dutchie.com | Chat | N/A |
* Call the main line at: (866) 838-8244 to hear a phone menu with our contact options and to be connected to an agent.