This article shows how to copy products, retire products you no longer carry, view transaction records for a product, edit product details, combine duplicate products, and view inventory associated with a product.
Things to consider
- Copied products have a unique SKU; all other data will be retained, including images.
- Transaction history in the catalog shows the product history in all of your locations and specifically tracks sales for that Package ID.
- When you view transactions for a product you can only see sales. Returns and voids will not show in the catalog transaction history.
- If you make changes to an existing product that is in a customer's cart, you may need to remove and re-add the item for the changes to be reflected in the Register. Whenever possible, we recommend making changes to existing products outside of business hours.
- See also: Add products to Catalog
In addition to managing catalog products in bulk, each product can be viewed and managed individually. To manage a catalog product individually:
Go to Products > Catalog
- Copy a product
- Retire a product
- View transactions
- Edit a product
- Combine duplicate products
- View inventory
Copy a product
- From Products > Catalog, select a product you want to copy.
- Click the Actions button and then Copy.
- Check or uncheck the boxes for:
- Copy online details – By default, the new product will inherit the same Online details settings as the original product. Uncheck this box to leave the new product's Online details tab blank.
- Copy location specific details for ALL locations? If the product you're copying has location-specific details, check this box to apply those location-specific details to the new product at all locations. Uncheck this box to leave the new product's location-specific details blank.
- Learn more about online details and location-specific details in Add products to Catalog in Dutchie POS.
- Click Save.
Retire a product
Retire products that have been discontinued or that you no longer carry. This will hide the product from your default catalog view, but does not delete it entirely. Wait until you've sold out of or destroyed all remaining inventory before retiring a product. Retiring a product in Dutchie has no effect on traceability and is not reported to Metrc or BioTrack.
- From Products > Catalog, select a product you want to retire.
- Click the Actions button and then Retire.
- Turn on the Retired products toggle in the More filters window to see all retired products.
- To unretire products, click on the product to see the product details and click the Unretire button.
View transaction history
- Click on the product you want to view.
- Click the Transactions button.
- The transactions window displays a list of transactions including the product.
Edit product details
Each product in the catalog module has additional details that provide more information about the product.
See Add products to Catalog for more information on the editable tabs in the product details view and how each tab is used to provide more information about the product.
Combine duplicate products
- Decide which version of the product you want to keep.
- Copy the SKU of the other duplicate product.
- Go to Products > Inventory and paste the SKU into the search bar to identify packages associated with the duplicate product.
- Select a package, then on the package detail page, select Actions > Change product.
- Reassign the package to the product you want to keep.
- Repeat for any other packages associated with the duplicate product.
- Once all packages have been reassigned and there is no remaining inventory associated with the duplicate product, retire it.
View inventory
When viewing product details, you can click the View inventory link to see all active inventory packages assigned to the product.
This link is hidden if you do not have the View Inventory user permission, and is disabled if there are no active packages associated with the product.