Learn how to set up the customer-facing display (CFD) for the Chrome browser for Dutchie POS.
Things to know
If you're connecting a Customer-Facing Display (CFD) to a Dutchie Register terminal (Elo device), follow Customer-Facing Display (CFD) setup for Dutchie Register terminal for Dutchie POS instead.
Connect the display to your register device
- Connect the display to your register device using a USB, USB-C, or HDMI cable. You may use a USB hub or HDMI adapter if necessary.
- Turn on the display.
Connect the display in the Dutchie Register settings
- Sign in to the Dutchie Register and select Settings from the left navigation menu.
- Select Customer-facing display. If you don’t see this option, contact Dutchie Support to have it enabled for your location.
- Select a Monitor from the dropdown.
If your display is not listed, click Refresh in the dropdown. A browser dialog box may prompt you to grant the Dutchie Register permission to access your display settings before showing other compatible displays connected to your device. - Click Test open display to open the customer-facing display window on your selected monitor. You may need to turn off pop-up blockers and resize or reposition the display window.
- Use the toggle to enable or disable Open window upon login. This automatically opens the customer-facing display window on the selected monitor when you log in so you don’t have to manually open it every time. If disabled, you can manually open the display by clicking the Open customer-facing display button on the Settings page.
- Click Return to settings to go back.
Display custom wallpaper on the CFD
You can upload a custom wallpaper image to be displayed on the CFD when the register is in an idle state (when a user is logged in but is not viewing a cart). The image appears on all CFDs at your location.
To upload a wallpaper image:
- In the Backoffice, go to Settings > Devices.
- Select the Customer facing display tab.
- Enable the toggle for Custom image.
- Click Choose image and upload a file.
- Supported file types are JPG and PNG.
- Image dimensions should be exactly 1280 pixels by 800 pixels. Images in other dimensions may appear distorted.
In earlier versions of Dutchie POS, the Logo file from Settings > Location was shown on the CFD. If you used this feature and still want to display your logo on the CFD, re-upload your logo file as described above.