Configure receipt, fulfillment, and Z-report printers in the Dutchie Register

Learn how to configure a receipt printer, fulfillment ticket printer, or Z-report printer in the Dutchie Register settings.

Before you begin

  • Connect the receipt printer to your device via USB. You can use a USB hub or adapter if you need additional USB ports or your device has USB-C ports.
    OR:
  • If you need to connect multiple registers to a single receipt printer for fulfillment purposes, connect via PrintNode instead.
  • You can use a combination of these methods if needed. For example, you can use a direct USB connection for receipt printers and a PrintNode connection for fulfillment printers.
  • USB connection requires a web browser that supports WebUSB, such as Google Chrome or Microsoft Edge.

Windows only: Install printer drivers

A driver must be installed on each printer to support WebUSB connection to Windows computers or Surface tablets. Learn more.

Once you've installed this driver, you won’t need to manage or install printers through Windows device settings anymore and you will be able to manage all printer connections directly in the Chrome web browser. 

No driver is required for Mac computers, Dutchie Register Terminal (Elo devices), or PrintNode connections.

Connect your printer in the Register settings

  1. With your printer connected either via USB or PrintNode, sign in to the Dutchie Register and select Settings from the left navigation menu.
    reg_menu_settings button.png
  2. Select Receipt printer, Fulfillment ticket printer, or Z Report printer, depending on how you intend to use the printer you’re setting up. You can use the same printer for multiple purposes. If you don’t designate separate fulfillment and Z report printers, the designated receipt printer is used for all three purposes.
    reg_settings_receipt fulfillment z report printers.png
  3. Select your printer model from the dropdown.
    reg_settings_receipt printer.png
    If your USB-connected printer is not listed, click Add new printer and follow the on-screen instructions if connecting a new USB printer for the first time (WebUSB-compatible browsers only), or Refresh to scan for USB or PrintNode printers already configured for your register.
    reg_settings_receipt printer_add new printer.png
  4. Choose whether you want this register to Auto-print receipts. This register-level setting temporarily overrides the register's default settings in the Backoffice (Settings > Devices > Registers) for your current session only, then reverts to the Backoffice setting after you sign out.
  5. Click Print to test the printer connection.

  6. If the test print was successful, click Save settings.

    Printers connected via PrintNode may show as connected in the Register settings but fail to test print. If this happens, troubleshoot the printer connection in PrintNode.

  7. Click Return to settings to go back.
  8. Repeat these steps for any additional printers.
receipt printer.gif

Once your printer is successfully connected, you can connect a cash drawer to it if needed and test its connection on the main Settings menu by clicking the Open cash drawer button.

reg_settings_open cash drawer button.png

What's next?

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