User Management: Add, edit, delete, and grant user permissions for Dutchie E-Commerce

You can manage your employee's user profile and permissions on the Settings page in Dutchie E-Commerce.

Create a user

1. On the Dutchie E-Commerce admin page, go to Settings and select the Users tab.
2. Click Add a User.
   Note: You must have User Management permissions to add new users. 
   
3. Fill out the profile, or select edit to update an existing profile.
4. Choose the Function that best describes the user's role in your organization.
5. From the Location Access dropdown, choose which dispensaries the user should be able to access.
6. Check the appropriate Permissions boxes to specify which features and product areas the user should be able to access. For example:
   • Managers and administrators should have whatever permissions are relevant to their specific duties.
   • Budtenders generally only need the Orders and Messaging permissions.
   • Employees who only serve as delivery drivers only need the Orders permission.
7. Click Add User. Dutchie will send a verification email to the new user with a link that allows them to set their password.

Designate delivery drivers

If your location offers delivery, go to Settings > Users and check the Driver box next to each user who may serve as a delivery driver. 

When starting a delivery order, you'll be prompted to select a driver and will only be able to select users designated as drivers. If no users are designated as drivers, you won't be able to start the delivery.

Once assigned to a delivery order, the driver will receive an email and/or text notification with the order information (if a phone number/email is entered on their user profile).

Delete a user

1. On the Dutchie E-Commerce admin page, go to Settings and select the Users tab.
2. Select a user.
3. In the Edit User window, click Delete User.
   

Check for a consumer account

• When adding a new user that already has a customer account, Dutchie Admin will prompt the error message "email already in use".
• On the Dutchie E-Commerce admin page, go to the Customers tab to search for a user account using this email address. (User must have ‘User Management’ permissions to edit customer accounts).

• Update that user account’s email address to include "+consumer". For example, "test@gmail.com" would become "test+consumer@gmail.com". Click the Update Customer button to save your changes.

  Note: This workaround is only applicable to Gmail or Yahoo addresses. For any other @domain, please use an alternate email or reach out to Support@dutchie.com to have the consumer account removed.