Learn how to set up an integration between Flowhub and Dutchie E-Commerce.
- Reach out to Dutchie to receive the Flowhub API Key Request form.
- Fill out the form.
- Once Flowhub receives the request, they will provide the API credentials back to you directly.
- Reach out to Dutchie and share your API credentials.
- Dutchie will configure the integration.
Loyalty sync troubleshooting
Why aren't my loyalty points syncing from Dutchie?
As of now, Loyalty is not supported to sync from Dutchie E-Commerce to Flowhub. Therefore, discounts have to be applied manually in Flowhub. You do not need to apply the points in Dutchie, just add a matching discount. Apply the discount to customer cart in Flowhub, but do not redeem the points, because they've already been redeemed. It would be a matter of adjusting the price to match the E-Commerce ticket that prints from the order.
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