Learn how to integrate GrowFlow with Dutchie E-Commerce to sync orders directly to the POS.
What is Order Sync?
Order Sync sends Dutchie E-Commerce orders directly to your GrowFlow POS, eliminating the need to recreate them.
Set Up GrowFlow Order Sync
Please reach out to your Customer Success Manager to have this feature turned on for you.
Dispensary Experience
- When an order is placed in Dutchie E-Commerce, it will appear in the New column of the Pre-orders queue in GrowFlow.
- Confirm the order in Dutchie E-Commerce, then navigate over to GrowFlow to manage the order.
- Accept the order in GrowFlow. This will move it into the Unfulfilled queue.
- Fulfill the order by typing or scanning the correct SKU for each item on the pre-orderr. When complete, click the Fulfill button. This will move the order into Ready for Pickup status in Dutchie and send a text or email notification to the customer that their order is ready.
- When the customer arrives to pick up their order, complete the transaction in GrowFlow. Once the order is complete, it will be completed in Dutchie E-Commerce as well.
Note: Deliveries are not currently supported in GrowFlow. Delivery orders will not be sent to the point of sale and must be manually managed in Dutchie E-Commerce.
Additional reading