This article outlines the limits that apply to consumer spending when using Pay by Bank, Powered by Plaid with Dutchie.
Attention dispensary customers
This article is intended for Dutchie E-Commerce and Dutchie POS admins. Typically, these are dispensary employees.
If you are a dispensary customer looking for answers to questions about Pay by Bank, please see our consumer help center for answers focused around your issues.
Pay by Bank has transaction limits to assist in fraud prevention and detection. Dutchie has monthly, weekly, and daily dollar amount and transaction count limits.
If a limit is exceeded, Dutchie blocks the transaction from proceeding and alerts the user with the following message: The transaction exceeds your daily, weekly, or monthly spending limit (V001-V015): If a customer receives any of these declines it means that they have too many transaction attempts, failures or declines within the acceptable time frame.
If you have any questions about your dispensary's transaction limits please reach out to payments@dutchie.com