Enable session timeout for Dutchie POS

Learn how to protect sensitive information in Dutchie POS by setting up session timeouts to automatically log out users after an idle period.

Session timeout is a security feature that automatically logs users out of Dutchie POS after a specified period of inactivity. This feature is designed to protect customer information and sensitive business data in compliance with common security standards and regulations. 

Things to know

  • There are separate session timeout settings for Backoffice and the Register.
  • Session timeout settings are location-specific. Repeat these steps for each location where you want to use this feature.
  • You must have permission to adjust location settings. A Dutchie admin can grant permission by going to Settings > Users to change and add permissions.

How it works

A logged-in user is considered inactive when there are no keyboard, touchscreen, or mouse inputs. Before the inactivity threshold is reached, a warning message appears with a countdown timer. Users can choose Stay logged in to continue their session until the countdown timer runs out.

How to set up a session timeout

  1. In the Backoffice, go to Settings > Location.
  2. Scroll down to the Session timeout section.
  3. Check the box for Enable register inactivity threshold and/or Enable backoffice inactivity threshold.
    bo_settings_location_session
  4. Enter the number of minutes users at this location can be inactive in the Register and Backoffice before they have to log in again.
  5. Click Save.

Additional reading

Was this article helpful?