If you need to print or reprint a receipt from a past transaction, you can do so from sales history or the customer’s transaction history at the register. You can also email a receipt for a past transaction.
If the transaction was today and processed on the same register
- Select Sales history.
- Browse the list for the transaction or search for the customer name, customer ID number, package ID from one of the products, or receipt number.
- Click the three dots and then Details.
- Click the Print button and then Print Receipt or select the Email Receipt button.
If the transaction was on a different day or different register
- From the Guest list page, enter the customer's name or customer ID in the search.
- Click the pencil icon next to their name or the Edit Profile button on the guest pane.
- Click History.
- In the Transaction History list, click the three dots … next to the transaction you want to print a receipt or labels for, then select Details.
- Click the Print button and then Print Receipt or select the Email Receipt button.