Learn how to manually submit a PMP zero report in Dutchie POS.
Notice
This article does not apply to operators in New York. New York operators should refer to the OCM setup, sales, and manual reporting overview.
Things to know
- When you need to manually submit a PMP zero report, you will need to follow your state's specific instructions available through the PMP Clearinghouse.
Submit a PMP zero report through the PMP Clearinghouse
PMP zero report submissions via Dutchie POS’s PMP integration may sometimes fail due to an issue on the PMP side.
When this happens, you will need to submit the zero report manually in PMP, as Dutchie POS Support cannot assist with this issue.
For state-specific instructions for manually submitting a zero report, download your state’s dispenser guide from the PMP Clearinghouse, and follow the steps for creating and submitting zero reports.
If you have questions or need assistance with manually submitting a zero report, submit a ticket to the PMP Clearinghouse Support Center or call 844-464-4767.