If you use a third-party payment processor that doesn't integrate with Dutchie POS, you can tender transactions using a Manual payment button that records the transaction for reporting purposes but does not process payment. The payment must then be manually processed on a third-party payment terminal.
Things to know
- The Manual payment button is not enabled by default. Contact Dutchie Support to enable this at your location.
- Once enabled, configure the non-integrated payment processors you want to appear in your Register(s).
- After configuring your payment processors, you're ready to process manual payments.
- We currently do NOT support manual payments in Mobile Checkout and Curbside orders.
Process a manual payment
- Add items to a cart.
- Click Checkout.
- Select the Manual button.
- Select a Non-integrated processor.
- Enter the payment amount and click Add.
- Process the payment on the non-integrated payment terminal.
- Click Pay in the Register to record the payment and complete the transaction.
Workflow notes for non-integrated payments
- You can opt to use the Credit, Check, or Gift Card tender types to track non-integrated payments if you are not using a listed processor on the manual payments approved list.
- You should build your cart as usual, select Credit, Check or Gift Card as the payment type, then process the sale on non-integrated payment solution. Once the sale is complete on the third party terminal, return to the POS payment screen to enter the total amount of the sale and finalize the transaction.