Follow these steps to switch point-of-sale providers and integrate your existing Dutchie Ecommerce account with your new point-of-sale system.
Things to know
- For security purposes, Dutchie Ecommerce support agents will only process integration requests via email and only from an authorized account administrator.
Update your third-party POS integration with Dutchie Ecommerce
If you have switched point-of-sale providers and need to integrate your existing Dutchie Ecommerce account with your new point-of-sale system, send an email to support@dutchie.com with as much detail as possible, such as:
- Name of the point of sale platform you are connecting with or switching to.
- Your point of sale client or company ID, if applicable.
- An API key generated by your point of sale provider for Dutchie Ecommerce for each of your locations, along with location names.
Dutchie Support will let you know if any additional information is needed for your specific point-of-sale system. Once we’ve received a request from an authorized account administrator, we will follow up with more information about the timeline or any further details specific to your point of sale.
Note: If we receive a request from someone other than an authorized account administrator, we will inform the requester that they are not authorized and instead contact the account administrator to follow up on the request.
Still need help?
Looking for information about other Dutchie Ecommerce integrations? Browse the Ecommerce integrations section of the Help Center.