How do I cancel and refund Pay by Bank orders?
This article applies to Dutchie Ecommerce.
Learn how to issue refunds when an order is canceled through Pay by Bank.
Canceling an order in Dutchie Ecommerce that’s been paid via Pay by Bank does not trigger the refund automatically.
Pay by Bank does not support funds reimbursement for returns. Retailers are responsible for issuing these refunds via cash/store credit depending on the store's policy.