Learn about issuing refunds for Pay by Bank orders in Dutchie.
Dutchie Pay is now Pay by Bank, powered by Plaid!
Dutchie Pay is now called Pay by Bank. We are in the process of changing the name throughout our documentation. Some articles or screenshots may still use Dutchie Pay as we work to change it throughout our help center.
Note: If you are a dispensary customer looking for answers to questions about Pay by Bank, please see our consumer help center.
- Pay by Bank does not support funds reimbursement. Voiding or returning in the POS does not cancel or reverse the transaction. Therefore, voids, returns and refunds should be handled by your dispensary through your usual process. Refunds are made in cash or store credit depending on your store’s policy.