How to update your environment on Elo devices

How to update your environment on Elo devices 

If you’re currently using Elo devices, you must log out of your devices after the migration and select the appropriate region that the location was moved into.

 

Here’s a quick overview to navigate this

We will deploy an in-app message to your devices showcasing your new URL or Region when logging into your old environment. Server change notification with server name.

 

Step-by-step instructions

  1. Enter your Region. Your Region name appears just after https:// in the URL you use to sign in to the Register on a computer.
  2. Tap Change Region.
    Login screen with change region option.
  3. Locate your new environment name. (This was included in the in-app messaging.) select and save these details.
    Server change notification screen.
  4. Log in with your Dutchie POS username and password.
  5.  If you need support with this process, please contact Dutchie Support at support.dutchie.com
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