Customize your printed receipts by adding a logo file or by generating QR codes in the Backoffice. This lets you enhance brand visibility and engage customers with survey links, promotions, and more.
Note that logos and QR codes only appear on printed receipts, not on email receipts.
Before you begin
Receipt printers connected via PrintNode must be configured with the correct printer type setting to print logos and QR codes. This does not apply to printers connected via WebUSB.
- In the Backoffice, go to Settings > Devices.
- Click the Printers tab.
- Select a receipt printer.
- In the Type dropdown, select the proper setting for your printer:
- For Epson receipt printers, select Epson.
- For Star mC-Print3 receipt printers, select Star print.
- For Star TSP100/TSP143 receipt printers, select Star graphic.
- Click Save.
Add a logo to your receipts
Logos print in black and white, and we recommend uploading an image with a transparent background in PNG, JPG, or SVG format. To add a logo to your receipts, upload an image file in the Backoffice.
- Go to Settings > Receipts.
- In the Upload logo section, select Choose file to upload a custom logo or brand name.
Generate QR code for your receipts
QR codes can be configured in the Backoffice to link to promotions, loyalty programs, customer surveys, and more. You can also add what text you want to show above the QR code. Go to Settings > Receipts and scroll down to QR code configurations to add QR code text and a URL.
