Discount troubleshooting in Dutchie POS: Allow managers to manually create discounts at the register
Allow managers to create manual discounts at the register Dutchie POS Backoffice using a manager PIN.
Things to know
- You will need to set up a Manager Pin in the user permissions tab to create this kind of discount.
Issue
Our store would like to create a manual discount that can be applied at the register by a manager without setting a specific discount in the Dutchie Backoffice.
Steps to solve
With the following settings, managers can manually discount items at the register, by applying a percentage or dollar amount on a case-by-case basis
Set up manual manager discount
- From Dutchie POS admin go to Marketing > Discounts.
- Click the Create Discount button.
- For Application Method, select Manual.
- Select the desired Discount Method.
- Click Advanced options.
- Click the Options tab, and set Require manager approval to Yes.
- Click Save.
At the register
- Click through the 3-dot modal.
- Choose Apply Discount.
- Select Manual Discount.
- Adjust the discount to the amount you want
- Enter the Manager PIN to override the price and apply a discount.