Split payments with Dutchie Hub

What tender types can be used with Dutchie Hub split payments?

Dutchie Hub Split Payments works for Loyalty (applied as cash), Cash and Gift Card tender types. These payment types should be applied first, then the remainder can be sent to the Hub terminal for customers to complete the sale with Pay by Bank. The split payments with Pay by Bank feature is only available when using Pay by Bank on Dutchie Hub

Checkout with Dutchie Hub Split Payments

To check out a customer who wishes to use split payment at checkout via Dutchie Hub, please follow the steps below.

  1. If a customer wishes to redeem their loyalty as cash (if applicable to your location's settings), the budtender should apply this payment first. 
    • Method 1: Click the three dots next to the "Add Items" button on the cart screen, select "Apply Loyalty" or tap the blue "Checkout" button on the right-hand side to access payment options and select "Loyalty". 
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    • Method 2: Click the blue "Checkout" button on the right-hand side of the cart screen to access payment options, then tap "Loyalty".Screenshot 2025-01-23 at 4.07.02 PM.png
  2. Then enter the amount of loyalty points the customer wishes to redeem as cash and tap "Apply entered points" button to apply this portion of the split payment to the order.
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  3. If a customer is not redeeming loyalty as cash, the order of application for applying "Cash" or "Gift Card" is not significant. The budtender can apply the next desired split payment(s) to the cart as they would any other order, by tapping "Checkout" on the cart screen. 
    • For Cash: the budtender will select "Cash" tender type and enter the amount the customer wishes to apply to the sale, then tap the "Add" button. The cart will then show the line item for the cash payment applied on the checkout screen. 
    • For Gift Card: the budtender will select "Gift Card" tender type and enter the amount the customer wishes to apply from their gift card balance and tap the "Add" button for the gift card payment to be applied on the checkout screen. 
  4. The applied split payments will show on the checkout screen as separate line items, and can be removed by tapping the trash can icon next to each line item. 

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  5. From the payment type screen, the budtender will then tap "Dutchie Hub" to send the remaining cart to the Dutchie Hub terminal, where the customer can proceed with the Pay by Bank checkout flow on Hub
  6. When the payment is complete at the Dutchie Hub terminal, a success message will display on the POS. 
  7. Budtender will then finalize the sale by clicking the "Pay" button.

Reporting for Dutchie Hub Split Payments

Closing Report

  • In the Income Summary section of the Closing Report in Dutchie Backoffice, transactions with split payments will sort appropriately into the designated amounts per tender type assigned at the time of sale.
      • Ex. If a sale total is $15, split in $5 cash and $10 on Dutchie Hub, the $5 cash amount will show in the cash totals on the report and the $10 will funnel into the appropriate tender type based on the payment method selected on Dutchie Hub (i.e. Prepayments if Pay by Bank). 
  • On the Payments tab of the Closing Report, any transaction with a split payment applied will be marked as "Split" in the "Method" column of the table. The amount per tender type will be displayed in the appropriate tender columns of the table for the split transaction.
  • For Dutchie Hub payments, the Settlement reports per tender type will show the non-cash portion of the sale along with applicable fees etc. 
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