If you are interested in making a switch to Dutchie POS Loyalty & Marketing Pro from a third-party loyalty program currently integrated with Dutchie, contact your CSM. 

This process requires assistance from Dutchie to ensure you are set up properly. Below are a few steps you can take to facilitate this process.

1. Export your loyalty data from the current third-party vendor. This is done by following the export process for your loyalty provider.
2. Important: Dutchie will export your loyalty points from Dutchie Backoffice and you’ll need to match the exported Dutchie file to the third-party file using one or more of the following criteria:
   • State ID
   • First Name
   • Last Name
   • Phone Number
   • Email
   • Add the correct loyalty points balance for each customer record in the Dutchie POS file.
     Note: Dutchie POS assigns a redemption rate of $1 per point. If the third-party program uses a different rate, you must calculate and adjust the point balances before importing into Dutchie to avoid unrealistic values (e.g., converting 50,000 points into $50,000 dollars). Your CSM can help you with this process to avoid errors and miscalculations.
3. Once this is done, Dutchie will import the update file. 

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• Migrate third-party loyalty data to Dutchie Point of Sale