Remove printers from PrintNode to switch to WebUSB

Dutchie POS now supports WebUSB, which allows you to connect receipt and label printers to your Registers without configuring them in PrintNode. Making this switch streamlines your point-of-sale hardware setup, simplifies troubleshooting, and requires no new hardware.

PrintNode is now only required for Backoffice label printers and remote fulfillment printing (i.e., multiple registers printing pick tickets to the same receipt printer).

To switch point of sale receipt and label printers to WebUSB, first remove them from PrintNode. 

Only remove a printer from PrintNode if you are connecting it directly to a Register via USB. Printers used for remote fulfillment printing or for printing product or exit labels from the Backoffice should remain in PrintNode.

  1. Go to https://api.printnode.com/app/login and sign in with the PrintNode email and password shown in the Dutchie Backoffice under Settings > Devices > Printers.
    printnode web_sign in.png
    bo_settings_devices_printers_printnode email and password.png
  2. In PrintNode, select Devices.
  3. Click the trash icon next to a printer you want to switch to WebUSB. 
    printnode web_delete printer.png
    If you don't see a trash icon, open the PrintNode desktop app and deactivate the printer(s) you want to remove by unchecking the boxes in the Printers tab, then quit the PrintNode app.
    printnode client_printers deactivated.png
  4. Repeat for all other printers you want to switch to WebUSB.
  5. In the Dutchie Backoffice, go to Settings > Devices > Printers and click Sync printers.
  6. Refresh the page. The printers you removed from PrintNode should disappear from the list of printers below.
    bo_settings_devices_printers_sync printers button.png

What's next?

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