This article shows how to find all transactions associated with a batch in the event of a batch recall.
Use the Batch Recall Report
This report shows inventory associated with a batch based on external package IDs. Note that this report only reflects consumer sales, so it may not be sufficient if you also made wholesale transfers from the batch or if you need to audit based on Dutchie POS package IDs. In that case, skip to the section below.
- Go to Reports > Overview and search for Batch Recall Report.
- Enter or select the Product/SKU that's being recalled.
- Click Run.
Use the Inventory table
If you need to identify both consumer sales and wholesale transfers from a recalled batch, or if you need to reference Dutchie POS package IDs rather than just external package IDs:
- Go to Products > Inventory and search the batch ID.
- Click the More button and enable the toggle for Show products with zero quantity.
- To view all transactions associated with a package, click the ellipsis next to a package and select Transactions, or select the package and then Actions > Transactions.
- The Transactions modal will show all actions for that package. Note that the Patient column includes all customers – both recreational and medical; wholesale and retail.