This article will help you understand what Seed Talent is, the training content available, and how to gain access to the learning management system.
Before you begin
- Seed Talent is the top learning management system (LMS) for cannabis retailers and brands.
- Dutchie has partnered with Seed Talent to host all Dutchie’s customer-facing learning content.
- The training can be used for you and your teams to refresh your skills and knowledge around the tools, train new employees, and learn more about Dutchie’s new or full product suite.
Seed Talent and Dutchie Training
The following courses are available in Seed Talent:
| Course Name | Purpose |
| Dutchie POS for Budtenders Getting Started | A basic understanding for retail teams to use the register, from signing in to closing a drawer. |
| Dutchie Register 101 | This course will explore advanced features and best practices to further enhance register skill set like, changing payment type, voids, returns, etc. |
| Dutchie E-Commerce | Learn how e-commerce orders flow into the register and how these are handled differently than in store purchases. |
| Dutchie Inventory Training | Full Inventory workflows for users to understand how to set up and effectively manage inventory in Dutchie POS. |
| Pay by Bank Onboarding | Pay by Bank onboarding, best practices, and increasing adoption. |
| Loyalty and Marketing Quick Start Guide | Loyalty and Marketing onboarding. Setting up Loyalty Programs, Segments, Discounts, Campaigns, and Workflows. |
| Site Navigation & Setup | Full Settings configuration in Dutchie POS Backoffice and workflow breakdown. |
| Dutchie E-Commerce Site Navigation & Onboarding | Full Settings configuration in Dutchie E-Commerce Admin and workflow breakdown. |
| Business Intelligence | BI Tools training for customers that would like to learn more about how to effectively use our BI tools, report builder, etc. |
| Dutchie Delivery 101 | Delivery training for customers, with end to end delivery workflows for Dutchie Backoffice and Dutchie E-Commerce. |
| Dutchie Branded Mobile App Onboarding & Navigation |
Overview of Branded Mobile App onboarding, navigation, customization, and app promotion and health management. |
What to expect
Once you register your community, which represents your location, you and your team will receive an email to register and create accounts. Emails will also communicate to your teams that there is coursework they need to take and notify them as deadlines for training approach.
As an admin, you can assign content to your team and can add and remove access. You will be assigned an Facilitator Training course to learn more about these actions. Click through the tutorial below to learn how to get started in Seed Talent.
How to sign up
If you have an existing Seed Talent account, or are new to the Seed Talent platform: Follow these steps to sign up and gain access to Dutchie learning material at no additional charge for you.
Please ensure the requestor is a Manager, if you are part of retail staff and unsure of access, please speak with your manager and field this help center article to them!
- Fill out this form
- For existing Seed Talent customers: Seed Talent will get Dutchie Content added to your account once the form is completed
- For new Seed Talent accounts: Seed Talent will request roster information, and get an account created for you with Dutchie content!
Troubleshooting
If you run into any provisioning issues or issues on the Seed Talent platform, please reach out to support@seedtalent.com.