Florida | MMUR allotment check at online checkout

Patients placing online orders from Florida medical dispensaries can see their remaining allotment of medical marijuana at checkout in Dutchie E-Commerce.

When a patient enters their medical card number and date of birth, Dutchie checks Florida's Medical Marijuana Use Registry (MMUR) and displays their remaining allotment by product category before they place an order. You can optionally choose to block orders that would exceed a patient's limit.

Where it works

This feature works on all Dutchie E-Commerce menu types — embedded, iframe, and subdomain menus — for locations integrated with Dutchie POS.

One exception: Kiosk uses a separate checkout flow that doesn't yet include the MMUR allotment check. We plan to add this functionality soon.

Setting it up

Confirm your connection to BioTrack in Dutchie POS

The allotment check in Dutchie E-Commerce relies on the integration between Dutchie POS and BioTrack. To confirm your connection to BioTrack:

In the Dutchie POS Backoffice, go to Settings > Integrations > BioTrack.
On the Settings tab, confirm your state-issued store username, password, UBI, and location identifier are all entered correctly.
Then, go to Traceability > Integration audit. This screen flags any inventory that doesn't match between BioTrack and Dutchie, and will surface an error if there's a connection problem. If you'd like to test in a safe environment first, you can use the sandbox credentials issued to you by OMMU and BioTrack.

Have the feature enabled for your location

Contact Dutchie Support or your CSM to enable the MMUR allotment check for each location, and let us know if you would like to enable an optional feature that automatically blocks checkout for any order that would exceed a patient's allotment.

Setting	What happens
Block order on MMUR allotment failure — OFF (default)	The patient sees a warning that some products may not be approved at in-store checkout, but they can still place the order. Your staff handles any adjustments at pickup.
Block order on MMUR allotment failure — ON	The patient can't place the order until they remove enough items to get back within their allotment.

What your patients will see

At checkout, the patient enters their Medical Card Number, Medical Card Exipration, Medical Card State (must be FL), and Date of Birth (must match the date of birth associated with the medical card in MMUR).

ecomm_checkout_FL MMUR allotment check_enter medical card info.png

Once their info is entered, an MMUR Limits card appears showing:

Remaining allotment for each product category (for example, Inhalation, Oral, Topical)
Amounts shown in mg or oz, depending on the category
Categories grouped by type (click to expand and view details)
A link to the Florida MMUR Registry at knowthefactsmmj.com/registry so patients can view their full details

Depending on their order and whether you've turned on order blocking, patients also see the following:

ecomm_checkout_FL MMUR allotment check_limit summary.png

ecomm_checkout_FL MMUR allotment check_over limit.png

Situation	What the patient sees
Within limits	The MMUR Limits card shows a normal status and the order proceeds.
Over the limit, blocking off	A warning: products may not be approved at in-store checkout. The order can still be placed.
Over the limit, blocking on	A message asking them to remove the applicable items before they can continue. The order is blocked until they do.
Registry temporarily unavailable	A brief message that the check couldn't be completed. To avoid disrupting sales during a temporary outage, the order is not blocked in this case.
Medical card info not entered correctly	A "medical card information not found" message appears. This could be due to an incorrect medical card number, expiration date, state other than FL selected, or the entered date of birth not matching the date of birth associated with the medical card in MMUR.