Table of contents

The following is a list of devices recommended for use with the Dutchie Register web application. Not all of the listed hardware is necessary for all customers. Work with your Implementation Specialist, CSM, or Dutchie Support to determine what's best for your operational requirements. 

• Register and fulfillment devices
• Receipt and label printers
• Cash drawers
• Product and ID scanners
• Customer-facing displays
• Scales
• Payment terminals
• Browser and network connections
• Dutchie Ecommerce hardware
  • Order Terminal
  • Kiosk
• What's not recommended or not compatible

Suppliers

The recommended devices are available from these suppliers:

• United States: Connection, PLS, and Venture
• Canada: Venture

Register and fulfillment devices

Devices

We recommend the following devices for front-of-house registers or back-of-house fulfillment terminals.

• Windows all-in-one PC (recommended), desktop, or laptop
• Microsoft Surface tablet
  • Surface Pro is recommended due to the screen size
  • Surface Pro X is not supported
• Elo PayPoint for Windows
  
  • The Android and iPad versions of Elo PayPoint are not supported.

System requirements

Regardless of your device type, make sure it meets these minimum requirements:

• Minimum 8GB of RAM
• Hard drive capacity:
  • Because Dutchie POS is a web-based application, it doesn't require significant hard drive space.
  • Choose a device with ample hard drive capacity for any other applications or storage needs you may have.
• Input ports:
  • 2 to 4 USB 2.0 or USB 3.0 ports are required depending on the number of peripherals at your point of sale (scanner, receipt printer, label printer, and scale).
  • 1 USB-C port is required for a Customer-Facing Display (CFD).
  • You can use a USB hub if your device doesn't have enough built-in USB ports.

Receipt and label printers

These printers are supported for both front-of-house registers and for back-of-house and fulfillment purposes. Bluetooth connection is not supported for any printers.

Receipt printers

• Star Micronics TSP100 series
• Star Micronics mC-Print3
• Epson TM-M30II
• Epson TM-M30II-H
• Epson TM-M30II-NT
• Epson TM-M50

Label printers

• Zebra ZD410
• Zebra ZD411
• Zebra ZD420
• Zebra ZD421
• Zebra GK420d

Cash drawers

Cash drawers must be connected to the system with an RJ12 cable. USB Cables are not compatible.

• APG 16”x16” Vasario Cash Drawer
• Star 16”x16” Cash Drawer

Product and ID scanners

The following 2D scanners work for both product and ID scanning with Dutchie's in-house ID scanning solution:

• Zebra H-6672 (2D, wired only)
• Zebra DS2208
• Zebra CS6080
• Zebra CR6080
• Zebra DS2278 2D Barcode Scanner

1D scanners only work for product scanning, not ID scanning. Our recommended 1D scanner is the Zebra H-1670 (wired only).

Customer-facing displays

Customer-facing displays show the customer a summary of their transaction at the point of sale, which is required in certain markets.

• espresso 13" Touchscreen Display
• InnoView Portable Monitor
• SideTrak Solo Pro
• Elo 10" Touchscreen Monitor
• Any external display that can connect to a Microsoft Surface or Windows PC

Scales

The following scales are supported only with a serial-to-USB connection using the components listed here. Be sure to check with your regulatory agency about any applicable local requirements.

• A&D FX-300iN - Precision Balance, 320g x 0.001g with External Calibration, NTEP
• A&D FX-1200iN - Precision Balance, 1220g x 0.01g with External Calibration, NTEP
• A&D EK-1200i - Compact Balance, 1200g x 0.1g with External Calibration, NTEP
• A&D GF-6000N - 6100g x 0.1g with External Calibration, NTEP

Payment terminals

Contact Dutchie Support or your CSM for details about Dutchie's payment solutions and related hardware.

Browser and network connection

We recommend accessing Dutchie POS via Google Chrome using a wired Ethernet connection for each point-of-sale device. Wi-Fi connection is also supported but tends to be less stable. You can use a USB-to-Ethernet hub or adapter for devices without built-in Ethernet ports.

See Dutchie POS networking recommendations for guidance on setting up your local network.

Dutchie Ecommerce hardware

Order Terminal

Full-stack customers who use both Dutchie POS and Dutchie Ecommerce should also have at least one Order Terminal for receiving and printing online orders.

Kiosk

If you accept in-store orders through the Dutchie Kiosk, note that any web-capable device can be used as a Kiosk, though touchscreen tablets are recommended.

At minimum, Kiosk devices and networks should meet the following requirements:

• Memory: 3GB RAM
• Processor/CPU: 2.2Ghz x 4 cores
• Network: 200mbps down
• Recommended Browser: Chrome

What's not recommended or not compatible

While they are compatible with the Dutchie Register web application, Apple desktop and laptop computers are not recommended due to limited functionality with the recommended label and receipt printers. Apple computers are also not compatible with IDScan hardware or software.

The following devices are not compatible with Dutchie POS:

• Apple iPad
• Android OS
• Chromebook (any manufacturer)
• iPad or Android versions of Elo PayPoint
• Microsoft Surface Pro X
• Bluetooth printers
• Dymo Labelwriter Twin Turbo 450