Connect a scale to your Dutchie POS Register

Things to know

The images in this article show a Dutchie Register terminal Elo device and an A&D FX-series scale. Your hardware may vary, but will use similar connections.

Configure your scale to work with your register device

Before connecting your scale, make sure it is in the correct configuration for your register device:

• If you have a Dutchie Register terminal (Elo device), use this configuration.
• If you have any other device, we recommend A&D's default configuration. If you have changed your scale's configuration, you can reset the scale to factory defaults or configure your register to use the same settings as your scale.

Connect the scale to your register device

You will need an RS232 serial cable plus a USB-to-serial adapter to connect the scale to your register device. Learn more. 

1. Connect the USB end of the USB-to-serial adapter to your device.
2. Connect the serial cable to the USB-to-serial adapter and turn the screws to secure the cable to the adapter.
3. Connect the other end of the serial cable to the serial port on the back of the scale and turn the screws to secure the cable to the scale.
4. Connect the power cable to the scale, then connect the other end to a power outlet.

Connect and configure the scale in the Dutchie Register settings

1. Use an RS232 serial cable and USB-to-serial adapter to connect your A&D scale to your register device. You can use a USB hub or adapter if you need additional USB ports or your device has USB-C ports.
2. Sign in to the Dutchie Register and select Settings from the left navigation menu.
   
3. Select Scale.
   
4. If you’re using the 232Key app, select Default Scale.
   
   If you're using an A&D Scale and WebSerial-compatible browser, select Add new scale and follow the on-screen instructions to connect and authorize your scale. 
   
5. Once authorized, you can select A&D Scale from the dropdown.
6. Place an item on the scale and press the PRINT button on the scale. Confirm that the weight reading from the scale appears in the Test weight reading field on the register.
   
    

   The Dutchie Register web application is configured by default to work with the factory settings for A&D scales: 2400 bps, 7 bits, even parity.
   
   The Dutchie Register Terminal requires 9600 bps, 8 bits, non-parity.

7. If you’re using a Dutchie Register Terminal or a different scale configuration, click Advanced Settings to select the settings that match your scale’s settings. If you have an A&D FX-series scale not connected via 232Key, you can click Auto-configure scale to detect your scale’s current settings and configure the Register settings match.
   
8. Click Save settings and then Return to settings.
9. See this article to complete the setup and learn more about related scale settings.

Complete the setup and use the scale at the register

With your scale now connected to your register, learn about related Backoffice settings and how to weigh product at the point of sale.

What's next?

• Learn about the label printer
• Set up the receipt printer and cash drawer connection
• Connect the barcode scanner