Alpine IQ | Dutchie Ecommerce - How to set up integration
Notice
Screenshots or steps may not be accurate
While we strive to provide accurate, up-to-date documentation of our products and integrations, the look and feel of the third-party software discussed in this article may differ. On occasion, we are not notified of updates. You should refer to the documentation associated with your third-party tool to ensure you have the most current information.
Enable Alpine IQ on your Dutchie Ecommerce account
Method one: contact Alpine IQ and Dutchie Ecommerce
- Contact Alpine IQ to obtain your Authorization Token.
- Provide that information to your Dutchie Ecommerce Customer Success Manager, and they'll enable the integration for you.
Method two: self set-up
Alternatively, you can locate your Authorization Token by following these steps from within your Alpine IQ account:
Alpine side
1. Click on "Settings" (top left), then the header section labeled "API."
2. Copy the entire key within the "Your key" box
You can then follow these steps to set up the integration in Dutchie Ecommerce admin in the Settings > Integrations tab:
1. Go to the “Settings” Menu
2. From there, click on the “Integrations” Tab
3. Scroll until you see Alpine IQ, and click on the card
4. Enter your "Auth Token" provided by Alpine IQ
5. Set the "Display Name"
Note: The "Display Name" is the name of your loyalty program as it appears to customers on the checkout page. This changes the wording from “Connect Your Rewards” to “Connect to [custom text]."
6. Click the blue “Connect” button
Note: Enabling "Combine Discounts" allows Alpine IQ rewards to be applied if a customer's order contains a sale item or other Dutchie Ecommerce discount or promo code.
Receiving Orders
When a customer applies an Alpine IQ reward to their order, the reward will be displayed as a line item discount on the individual order and on the terminal similarly to how Dutchie Ecommerce discounts are displayed.
Customer Experience
On the checkout page, customers will enter their phone number. If an Alpine IQ rewards account exists, the customer is prompted to enter the 4 digit code that was sent to their phone.
After a reward has been applied to an order, the Alpine IQ reward and the amount of the discount received will be reflected in the order total section at Checkout.