Learn how to set up a temporary pause on incoming orders in Dutchie Ecommerce.
At times, dispensaries need to temporarily pause ordering for all incoming orders (delivery, pickup, and kiosk). When paused ordering is enabled, you will be able to choose when to pause or accept incoming orders.
Things to know
- This setting only applies if your dispensary is currently accepting orders.
- Reach out to your CSM or Dutchie Customer Support to enable this feature.
- This feature is intended for short-term or temporary ordering pauses. If you want to make your menu view-only, see: Embed your dispensary menu and custom carousel sections by generating embed scripts in Dutchie Ecommerce.
Pause orders in Dutchie Ecommerce
- From the Order screen of Dutchie Ecommerce, click the PAUSE ORDERS button to temporarily pause orders.
- Click ACCEPT ORDERS to resume accepting orders.
When Dutchie Ecommerce Admins choose to Pause orders, the consumer-facing menu will state “Online Ordering Coming Soon!” next to the information modal.
If users try to add items to their cart, customers will see the message, “Sorry, online ordering is temporarily closed due to extremely high demand.”