Metrc onboarding | How to place a tag order in Metrc

After receiving Metrc login credentials, the next step in your Metrc onboarding process is to order RFID tags for your plants and inventory.

Things to consider

  • Tags are printed and shipped via UPS with a standard shipping time of 5–7 days. Please keep this in mind to make sure you have enough tags for each package/plant in your beginning inventory, as well as any ongoing inventory activity.
  • Metrc has two different types of tags: package tags (for all facility/license types) and plant tags (cultivators only)

Order tags

  1. Log into your Metrc account.
  2. In the top toolbar, select Admin > Tag Orders.
  3. Click New Tag Order.
    metrc_new tag order.png
  4. This will open the New Tag Order action window to create a tag order
    • Metrc will charge $0.10 per unique identifier (UIDs) per the terms of the existing contract. As an additional benefit, Metrc will provide its plant tags, package tags, and Retail ID QR code at no additional cost.
    • Metrc will reimburse licensees for digital identifiers used or purchased under the prior system. Specific eligibility criteria and the process to request reimbursement will be communicated once the Metrc system is live.
    • At this time, no action is required from licensees. Once the system is operational, detailed instructions will be issued outlining the steps for eligible licensees to request reimbursement.
  5. Enter the number of package and plant tags that you want to order.
  6. Select or verify the address that the tag order will be shipped to.
  7. Once all information for the tag order has been entered and verified as accurate, click Place Order.
    metrc_new tag order_tag order details.png

Metrc tags are one-time use only

If an error is made when assigning a plant tag to a plant when moving plants into the vegetative phase, that plant’s tag must be replaced using the Replace Tag option in Metrc. 

If an error is made when assigning a tag to a package, the package in question needs to be discontinued. Once discontinued, that count or weight will return to the source package or harvest that the product was originally pulled from. Then a new package can be created with a new package tag associated with it.

Receive a tag order

Do not receive your tags digitally before they physically arrive, as receiving them acknowledges that the tags are in the cannabis business license's physical possession. Each tag order will arrive and display your facility license number, name, and the unique identification number for that tag.

Once your tags arrive, navigate back to Admin > Tag Orders for the specific facility license number, then select the Receive button to populate the tags in the system.

metrc_receive tag order.png

Confirm receipt of the tag order by clicking OK.

metrc_receive tag order_confirm.png

What's next?

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