This article is for Dispensary Manager / General Manager, Compliance Officer / Director of Compliance, and Seed-to-Sale Tracking Specialist roles operating Dutchie POS in New Mexico who need to prepare for the state's transition from BioTrack to the New Mexico Seed to Sale (NMS2S) traceability system.
Overview
The New Mexico Regulation and Licensing Department (NMRLD) is finalizing the transition away from the BioTrack traceability platform to the New Mexico Seed 2 Sale (NMS2S) system. This transition affects every New Mexico cannabis licensee, including retailers who use Dutchie POS to manage inventory, transfers, and sales reporting to the state.
Dutchie is actively building a native NMS2S integration for Dutchie POS and is committed to supporting a smooth transition for your store. This hub is your central resource for the regulator's migration timeline, the actions you need to take at each stage, and the most current guidance from Dutchie as the transition progresses. Dutchie will update this page periodically as more details become available, so check back regularly.
Things to know
- This transition is mandated by NMRLD, not by Dutchie. Dutchie does not provide legal or compliance advice. Consult your compliance advisor to confirm your obligations under New Mexico state law.
- NMRLD has described this timeline as anticipated and tentative. Dates may change, and Dutchie will update this hub if NMRLD issues revised guidance.
- Inventory transfers will not be available to retailers between August 26 and September 2. Plan your inventory needs in advance of this downtime.
- Dutchie will publish step-by-step workflow guidance for reconciling BioTrack and NMS2S inventory before the September 2 interim window begins.
Timeline
NMRLD has communicated the following dates. Dutchie will update this timeline if the regulator issues revisions.
| Date | What happens |
|---|---|
| August 25, 5 pm | Non-retail licensees lose access to BioTrack. |
| August 31 | Producer and manufacturer inventory migration to NMS2S should be complete. |
| September 1 | NMRLD begins migrating BioTrack inventory data to NMS2S. |
| September 2 | Retailers gain access to their NMS2S environment. |
| September 4 | BioTrack access ends permanently. |
August 25: non-retail licensees lose BioTrack access
Non-retail licensees (producers and manufaturers) lose access to BioTrack on this date after 5:00 pm. This prevents non-retailer licensees from accessing their BioTrack inventories, and it prevents retailers from accepting new inventory into the BioTrack system.
NMRLD encourages all retailers to consider their inventory needs in advance of this date, since inventory transfers will not be available again until access is restored in NMS2S on September 2.
August 31: producer and manufacturer inventory migration
RTS plans to have restored producer and manufacturer inventory by this date. At this point, testing labs can accept samples again, and producers and manufacturers should reconcile their inventory in NMS2S.
September 1: inventory migration begins
NMRLD begins migrating BioTrack inventory data to NMS2S at 12:01 a.m. on this date. It is imperative that retailers ensure their inventories are accurate before this process begins. No further transfers should be conducted in the BioTrack system once this stage starts.
To ensure a smooth transition, complete the following before September 1, at 12:01 a.m.:
- Complete a comprehensive inventory audit in Dutchie POS.
- Complete an integration audit in Dutchie POS.
- Resolve any discrepancies you find so your retail inventory in BioTrack is accurate before this phase begins.
Sales will still be conducted through BioTrack on this date.
September 2: NMS2S access opens
Retailers gain access to their NMS2S environment on this date and can begin receiving new inventory there. Sales conducted in BioTrack during this interim window will need to be reconciled with your NMS2S inventory.
September 4: BioTrack fully terminated
BioTrack access ends permanently on this date. All traceability activity moves exclusively to NMS2S from this point forward.
What Dutchie is doing
Dutchie is actively building its native NMS2S integration and finalizing a transition plan for retail partners. Dutchie will share step-by-step workflow guidance well before September 2 so your team is prepared for the interim reconciliation window.
What you should do now
- Complete a full physical inventory count and reconcile it against your BioTrack inventory immediately. This helps ensure your inventory quantities are accurate and helps prevent transfer errors during the September 1 state migration.
- Complete an inventory audit and integration audit in Dutchie POS before September 1.
- Consider your inventory needs in advance of August 26, since inventory transfers will not be available again until NMS2S access opens on September 2.
- Watch this hub and NMRLD's Data & News page for updates, since NMRLD anticipates releasing frequent bulletins and additional guidance as the transition continues.
FAQs
Can retailers still accept new inventory into BioTrack after August 26?
No. After August 26, retailers can no longer accept new inventory into the BioTrack system. Inventory transfers will not be available again until access to NMS2S opens on September 2.
Can I still make transfers in BioTrack after September 1?
No. Once NMRLD begins migrating BioTrack inventory data to NMS2S on September 1, no further transfers should be conducted in the BioTrack system.
What do I do about sales made in BioTrack between September 2 and September 4?
You will need to reconcile those sales with your NMS2S inventory. Dutchie will provide detailed instructions on how to handle this reconciliation before this interim window arrives.
Where can I find official regulator updates on this transition?
NMRLD's official bulletin and ongoing updates are available on its Data & News page.
Who do I contact with Dutchie-specific questions about this transition?
Contact the Dutchie support team at possupport@dutchie.com.
Related articles
- Conduct an inventory audit in Dutchie POS
- Perform an Integration Audit in Dutchie POS
- Best practices for inventory auditing and reconciliation in Dutchie POS
Note: This hub is informational only and does not constitute legal or compliance advice. Consult your compliance advisor to ensure your operations meet all New Mexico state obligations. Timeline details are sourced from NMRLD's official August 14 bulletin and are subject to change. Dutchie will update this page as NMRLD and Dutchie release additional guidance.