Receive inventory from a pending transfer

To receive new inventory from an outside vendor, first accept the transfer in Metrc. To maintain the best data, confirm quantities in Metrc before accepting them into Dutchie POS. To accept a pending transfer in Dutchie POS:

1. Go to Products > Inventory
2. Click the Receive inventory button.  
3. Set the Source dropdown to Pending transfer. 
4. Pending transfers accepted in Metrc but not yet accepted in Dutchie POS appear in a second dropdown menu. Select the transfer you want to receive.
5. Fill out the inventory details in the Receive details section. Fields marked with asterisks are required. 
   • If the Auto-map products during receive feature is enabled (in Settings > Location) and you’ve received the same product in the past, Dutchie POS can automatically match it with the Catalog product that you assigned it to last time. You can select a different catalog product if needed.
6. Optionally, choose whether to Get Metrc Lab Results. Learn more.
7. Click Save to save the order.  
8. Set the Source dropdown to Saved order and choose the pending transfer you just saved.
9. Click Receive. It may take several seconds to complete this action. Avoid clicking Receive multiple times as this could cause a duplicate manifest in Dutchie POS. Note: Metrc does not usually provide batch information. If you do not have a Batch ID or a Certificate of Analysis (COA), the best practice is to copy the External Package ID into the Batch ID field.
   

Metrc assigns manifest details - if you see “no manifest details,” it simply means that the package(s) listed are present in Metrc but not in Dutchie POS and are not associated with any particular transfer. In most cases, you’ll usually want to verify the record’s integrity and receive it.

If the Auto-map products during receive feature is enabled (in Settings > Location) and you’ve received the same product in the past, Dutchie POS can automatically match it with the Catalog product that you assigned it to last time.

Note: You can receive any existing Metrc inventory through Pending Transfers in new implementations as soon as the integration is active. Be sure to reconcile Metrc before doing so.

Print labels

After clicking Receive, you have the option to print labels for the inventory you just received.

1. Click Print labels.
2. Choose a Label type.
3. Choose a Printer.
4. Enter the Quantity of labels you want to print for each package. Enter 0 if you don't need labels for a certain package.
5. Click Print preview to download a PDF file that shows a preview of your labels.
6. Click Print to print all labels.

You can also print labels later for any inventory item:

1. Go to Products > Inventory.
2. Find an item in the inventory table and click the ellipsis on the right.
3. Select Print labels.

Troubleshooting: Type field grayed out when receiving inventory

The Type field is inherited from the catalog configuration and locked during the receiving workflow to maintain consistency with the product's defined unit of measure.

To change whether a product is tracked by weight or quantity, update the Type field in Catalog → Products before receiving inventory. Once set in the catalog, all received packages will inherit this configuration automatically. You cannot override the Type during the receiving process.

Related articles

• Delete a Metrc pending transfer instead of receiving it in Dutchie POS.
• Use the Dutchie POS pending transfer tool to receive inventory from your state traceability system or between your locations