As an Inventory Manager or Dispensary Manager, use this article to add new products to Dutchie POS so they can be received into inventory and made available for sale.
What is the issue?
New inventory cannot be received until a corresponding product entry exists in the Catalog. If the product is missing, the inventory team cannot assign packages or set pricing, which delays the item from reaching the sales floor.
What’s causing the issue?
This is often caused by an item being new to the market or a vendor changing a product's brand or formulation. Without a catalog entry, the system has no template for how the item should be categorized, taxed, or weighed. Name, SKU, Type (weight/qty), Default Unit (g, kg, lbs), Category fields are required.
How do I solve the issue?
- Navigate to Products > Catalog.
- Click the Add Product button in the top right corner.
- Enter the Product Name, Brand, and Vendor exactly as they appear on the packaging.
- Select the appropriate Category (e.g., Flower, Edible, Concentrate) to ensure correct tax and compliance tracking.
- Set the Unit of Measure as either Grams (weight-based) or Each (unit-based).
- Fill in the Potency (THC/CBD) and Weight details in the Product Details tab.
- Ensure the “Cannabis product” field is set to “Yes” if this is a cannabis product.
- Click Save; the product is now available to be added to an Inventory batch or Purchase Order.
Commonly Asked Questions
- Where do I set the price for a new product?
- Do I need to create a new product for every different flavor?
- What happens if I pick the wrong product category?
- Do I need to toggle "Cannabis Product" to Yes?