Use this article as an Inventory Manager, Dispensary Manager, or General Manager to organize physical storage locations within Dutchie POS to track inventory placement and manage item availability for customer purchase.
What is the issue?
Dispensaries need to digitalize their physical layout to track inventory across different areas like the sales floor, vault, or quarantine. Without properly configured rooms, it is difficult to manage stock levels or control which products are pulled onto the active register for sales.
What’s causing the issue?
This task is necessary during initial store setup or when a dispensary expands its physical storage. Issues often arise when inventory is sitting in a "non-sellable" room (like a vault or back stock room), preventing it from appearing as available stock on the Dutchie Register.
How do I solve the issue?
Before you begin, map out your physical floor plan and decide which areas should be "sellable" (available to customers) and which should be "non-sellable" (backstock or storage).
- Log in to the Dutchie POS Backoffice.
- Navigate to Settings > Rooms.
- Click the Add Room button.
- Enter a Room name that reflects your physical layout (e.g., Sales Floor, Main Vault, or Quarantine).
- Configure the room-type checkboxes based on how the room will be used. Multiple selections can be made, and important ones to note include:
- POS Room: Set to Yes for rooms where sales transactions occur (e.g., Sales Floor). Set to No for storage areas (e.g., Vault).
- Sales Floor (Dispensary Restricted Room): Set to Yes for customer-facing sales areas. Set to No for back-of-house rooms.
- E-Commerce Room: Set to Yes if inventory in this room should sync to your Dutchie online menu. This is the key setting that controls whether products appear on your e-commerce storefront.
- Optionally, you can organize rooms using Subrooms as well.
- Click Save.
- To move inventory into your new room, navigate to Products > Inventory. Select your packages, and use the Move action. You can move individual packages by clicking the Move action on a single item or select multiple packages and use the Move bulk action.
If the new Room is enabled as a “POS room” and "Sales floor," ensure items included in the new Room are appearing on your Dutchie Register screen. Changes to room configuration may not immediately reflect on the register, so you may need to refresh registers after making room changes.
Note: For traceability-integrated stores, the “Maintain Rooms” setting within Settings > Integrations > Metrc/BioTrack > Settings will sync room movements in the traceability system as well.
Commonly asked questions
- How do I create a separate area for returned items?
- Can I have more than one room marked as a "sellable" location?
- How do I create a new room for inventory?
- How do I track room movements in state traceability systems?