Washington | Identify and resolve CCRS reporting issues in the Dutchie Backoffice

Dutchie’s CCRS validation tool flags specific issues that impact CCRS reporting. Washington operators can use these insights to resolve issues and keep reporting up to date.

Things to know

This feature requires the user permission View CCRS Integration. Find it under Users > Permission Groups > Integrations.

How it works

In the Dutchie Backoffice, go to Settings > Integrations > CCRS

The Validation tab shows all issues that will block CCRS reporting, organized into sub-tabs for issues related to Rooms (Areas), Strains, Products, and Packages (Inventory)

If a tab is empty, it means there are no issues to resolve all data for that section has passed validation.

bo_CCRS validation tool_rooms_empty.png

 

An alert at the top of a column means there is at least one issue to resolve in that column. Each row shows the room, strain, product, or package with an issue. Hover your cursor over the alert icons to see what specifically needs to be resolved for each row, such as a product missing a value in the regulatory category field.

bo_CCRS validation tool_products_errors.png

 

If you don’t see any alert icons but also don’t see a “no issues found” message, alerts may be hidden because the relevant data columns are also hidden. Click the cog wheel and then check the boxes in the column configuration to show any hidden columns that may contain alerts.

bo_CCRS validation tool_cog wheel.png

 

On the Products and Packages tabs, clicking a row will take you directly to the product or package’s detail page in a new tab where you can resolve the issue, such as adding a missing field value or 

bo_CCRS validation tool_products_click row.png

 

Strain-related errors may be due to a missing a Strain value on a product in your Catalog:

bo_products_product detail_select strain.png

Or an issue with the strain itself that you can resolve in Products > Strains.

bo_products_strains_select strain.png

 

Once you've resolved all identified issues, automated reporting to CCRS will be unblocked.

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