Follow the steps below to set up and start using your Star mC-Print3 receipt printer with Dutchie POS.
Connect to power and load paper
- Remove the rear cover by inserting your fingernails or a flat object into the clearances as shown below. Pull out each side one by one.
- With the rear cover removed, connect the power cord and AC adapter to the DC 24V port.
- Turn on the printer, open the front cover, and load paper as shown:
- Close the front cover. The printer automatically cuts any excess paper from the roll.
Connect the printer via WebUSB
Follow these steps if you are using a Windows computer, Surface tablet, Mac, or Dutchie Register Terminal Elo device, and if you want to connect the printer directly to a single register.
If you are using an iPad, skip to the next section.
If you need to connect this printer to multiple registers/computers, such as for fulfillment/pick ticket printing, connect via PrintNode instead.
- Connect the printer via USB-A, USB-B (printer cable), or USB-C to your computer or a USB hub connected to the computer.
- For Windows computers or Surface tablets, install the required printer driver.
- Connect and configure the printer in the Dutchie Register settings.
Connect the printer to an iPad
Follow these steps only if you are using the Dutchie Register app for iPad.
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Connect a USB 2.0-to-Lightning cable to the iPad 2.4A port, or connect a USB-C cable to the USB-C port, depending on which input port your printer has.
We recommend using a cable manufactured by Apple. Third-party cables may not provide a reliable connection or consistent charging. - Connect the other end of the Lightning or USB-C cable to your iPad. Your iPad should begin charging.
- On your iPad's home screen, select Settings, then Touch ID & Passcode or Face ID & Passcode, depending on your iPad model.
- Scroll down to the Allow Access When Locked section and make sure Accessories or USB Accessories is toggled on.
- Connect an Ethernet cable to the LAN port on the printer, then connect the other end to your router or a network switch. When connected to your network, the printer functions as the hub for your point of sale hardware. Your iPad connects to the internet, the cash drawer and scanner, all connect via the mC-Print3 receipt printer. You can alternatively connect the iPad to your network over Wi-Fi.
- Connect and configure the printer in the Dutchie Register settings.
If you're having trouble connecting your printer, check to make sure the firmware is up-to-date:
- On your iPad, open the App Store.
- Search for and download the Star Quick Setup Utility app.
- Open the mC-Print Utility app and tap Selected Printer.
- Select MCP31L. The app automatically goes back to the previous screen.
- Select Printer Settings.
- Scroll down and select Firmware Update. The printer must be using the latest firmware.
- If you see a Printer is up to date message, tap OK and then Back. Otherwise, select Update.
- The update may take several minutes. Do not close the app or disconnect the printer from the iPad during the update process.
- The printer automatically restarts when the update is complete.
Connect the printer via PrintNode
Follow these steps only for fulfillment/pick ticket printers or other remote printing needs (i.e., you want multiple computers/tablets/registers to be able to connect and print to this printer)
- Connect an Ethernet cable to the LAN port on the printer, then connect the other end to your router or a network switch, or connect to your computer with a USB-B printer cable.
- Follow the configuration steps for PrintNode.
- Connect and configure the printer in the Dutchie Register settings.
Connect the printer to your cash drawer
- Connect the narrower end of the CD-101A cash drawer cable to the Cash Drawer/Buzzer port.
- Connect the wider end of the cable to the corresponding port on the underside or back of your cash drawer.
- Arrange the connected cables into any of the three openings along the bottom rear of the printer, then snap the rear cover back into place.
Optional auto-print and auto-open drawer settings
If you want the printer to automatically print receipts for each transaction, go to Settings > Devices, select a register, and enable Auto print receipts. This setting also automatically opens the cash drawer for cash transactions. This setting is register-specific.
To have the cash drawer open automatically for cash transactions without automatically printing receipts, go to Settings > Location and enable the Auto Pop Cash Drawer setting.