Learn how Dutchie estimates pickup and delivery times using Dutchie E-Commerce and how to manage them.
Dutchie.com shows estimated times for pickup and delivery when consumers browse dispensaries or navigate to your dispensary's menu.
How to manage pickup and delivery estimates
By default, pickup and delivery estimates are based on a Dutchie algorithm that takes the past 20 orders and finds the average time from receiving an order to marking it “Ready for Pickup” or “Ready for Delivery.”
You can select a Manual delivery estimate and a range of 10 to 300 minutes in 10-minute increments.
From the Dutchie E-Commerce Admin go to Settings > Store Info to adjust the range.
Dispensaries offering next-day deliveries, scheduled deliveries, or those experiencing long delays with delivery times can check the box for Hide delivery estimate.
If you have ASAP ordering enabled, pickup estimates cannot be hidden. If you don't want to show pickup estimates, disable ASAP ordering and use only scheduled ordering instead.