Dutchie Ecommerce

Collections

• Create and build a collection in Dutchie Ecommerce

Dutchie Ecommerce Mobile App

• Promote your branded mobile app to customers
• Customer Onboarding Guide Dutchie Ecommerce Native Mobile App

Delivery

• Enable delivery in Dutchie Ecommerce
• Set delivery areas and minimum order amounts in Dutchie Ecommerce
• Dynamic Delivery with Dutchie Ecommerce and Dutchie POS - Overview
• Accept dynamic deliveries in Dutchie Ecommerce
• Set delivery hours for drawn zones in Dutchie Ecommerce
• Require customers pre-verify identification by uploading an image of their government-issued ID for delivery in Dutchie Ecommerce
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Orders

• How to Enable Pay by Bank on Ecommerce
• Paused Ordering in Dutchie Ecommerce
• Create a test order in Dutchie Ecommerce
• Edit an order in Dutchie Ecommerce
• Cancel a pick-up or delivery order in Dutchie Ecommerce
• Set payment options for different order types in Dutchie Ecommerce
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Menu

• Print a menu in Dutchie Ecommerce
• Edit product information for items on your Dutchie Ecommerce menu
• Hide or remove items from your Dutchie Ecommerce or integrated and non-integrated menus
• Add cannabinoids to your Dutchie Ecommerce menu items
• Set up a custom domain for your Dutchie Ecommerce menu
• Create links that direct to specific brands in Dutchie Ecommerce
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Customers

• Turn on or disable auto-subscribe to marketing emails and text messages with Dutchie Ecommerce
• Message customers from Dutchie Ecommerce

Analytics and reporting

• Use the Admin Reporting tool in Dutchie Ecommerce
• Track sales from a marketing or advertising campaign in Dutchie Ecommerce
• Use analytics to gain key insights in Dutchie Ecommerce
• Analytics and account weekly reports in Dutchie Ecommerce

Promotions and specials

• Customize promotion settings: Enable stacking for individual specials in Dutchie Ecommerce
• Create offers and rewards with Dutchie Ecommerce
• Set up bundled discounts in Dutchie Ecommerce
• Use the Promote feature to create a special on your Dutchie Ecommerce menu
• Create Coupons with Dutchie Ecommerce
• Create specials based on categories, subcategories, brands, and individual items with Dutchie Ecommerce
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Customize

• Customize your menu theme, colors, and fonts in Dutchie Ecommerce
• Customize image banner in Dutchie Ecommerce
• Embed your dispensary menu and custom carousel sections by generating embed scripts in Dutchie Ecommerce
• Create a custom carousel for your Dutchie Ecommerce menu
• Customize and reorder your menu categories in Dutchie Ecommerce
• Add a custom text banner to your embedded Dutchie Ecommerce menu
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Settings

• Store Info
• Ordering
• Hours
• Users
• Devices
• Taxes
• Integrations
• Store Menu
• Checkout
• SEO
• Advanced Options
• Manage My Account settings in Dutchie Ecommerce

Chain management

• Overview of managing multiple locations in Chain Admin for Dutchie Ecommerce enterprise accounts
• Create chain specials with Dutchie Ecommerce
• Manage user permissions across retail locations in Dutchie Ecommerce

Dutchie Kiosk

• Dutchie Kiosk troubleshooting guide: loss of connection to store kiosk printer
• Set up the Dutchie Ecommerce in-store kiosk
• Dutchie Kiosk system requirements
• Dutchie Kiosk best practices for iPads
• Dutchie Kiosk best practices for Android devices - Dutchie POS
• Set up your Dutchie Kiosk with Moneris
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Dutchie Ecommerce integrations

• Dutchie Ecommerce third-party POS integration process
• Alpine IQ | Dutchie Ecommerce - How to set up integration
• Alpine IQ | Dutchie Ecommerce - Set up and customize abandoned cart campaigns
• BioTrack | Dutchie Ecommerce - How to set up integration
• BioTrack | Dutchie Ecommerce - Troubleshoot integrated menu
• Blaze | Dutchie Ecommerce - How to set up integration
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Dutchie Ecommerce troubleshooting

• Login and password
• Dutchie Ecommerce troubleshooting guide: Use IP address to block spam orders
• Dutchie Ecommerce Troubleshooting Guide: Products not displaying on the online menu
• Dutchie Ecommerce troubleshooting guide: loss of connection to in-store Dutchie kiosk printer
• Products not appearing online or items missing from the Online Menu
• Online title display issues on Ecommerce Menus
• Resolve duplicate items on your Online Menu in Dutchie Ecommerce
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Frequently asked questions

• How do I cancel and refund Pay by Bank orders?
• Manage and track your Dutchie Support ticket requests
• 2023 California excise tax change
• Dutchie's Social Equity Program

Dutchie Brand Portal

• Dutchie Brand Portal - Get started
• Manage Products in the Dutchie Brand Portal
• Add products to the Dutchie Brand Portal individually
• Add products to the Dutchie Brand Portal in bulk via CSV
• Manage your brands in the Dutchie Brand Portal
• Enter Strain Templates in Dutchie Brand Portal
• See all 7 articles