Dutchie E-Commerce

Collections

• Collection management: Add to homepage, add links, edit, preview, and delete
• Manage Standard and Exclusive Collections and Custom Categories in Dutchie E-Commerce

Dutchie E-Commerce Mobile App

• Dutchie E-Commerce mobile app onboarding: Create an Organization Apple developer account
• Manage app store previews and screenshots for your Dutchie Mobile App
• Promote your Google Play app to customers
• A customer's guide to App Store analytics and driving reviews
• iOS Mobile App: Can I transition my Apple Developer Account from an Individual Account to an Organizational Account?
• Android mobile app onboarding; Create a Google Play Console Developer Account
• See all 9 articles

Delivery

• Enable delivery in Dutchie E-Commerce
• Set delivery areas and minimum order amounts in Dutchie E-Commerce
• Dynamic Delivery with Dutchie E-Commerce and Dutchie POS - Overview
• Accept dynamic deliveries in Dutchie E-Commerce
• Set delivery hours for drawn zones in Dutchie E-Commerce
• Require customers pre-verify identification by uploading an image of their government-issued ID for delivery in Dutchie E-Commerce
• See all 8 articles

Orders

• How to Enable Pay by Bank on E-Commerce
• Paused Ordering in Dutchie E-Commerce
• Create a test order in Dutchie E-Commerce
• Edit an order in Dutchie E-Commerce
• Cancel a pick-up or delivery order in Dutchie E-Commerce
• Set payment options for different order types in Dutchie E-Commerce
• See all 9 articles

Menu

• Content Library in Dutchie E-Commerce
• FAQ: Which batch's details appear on Dutchie E-Commerce menus?
• Show All Product Offers on Product Listing Page and Product Cards
• Dutchie E-Commerce Discount Gamification: dynamic offer eligibility and fulfillment indicators
• Cloudflare setup for Dutchie E-Commerce Pro
• Troubleshooting menu sync and product display
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Customers

• Turn on or disable auto-subscribe to marketing emails and text messages with Dutchie E-Commerce
• Message customers from Dutchie E-Commerce

Analytics and reporting

• Use the Admin Reporting tool in Dutchie E-Commerce
• Track sales from a marketing or advertising campaign in Dutchie E-Commerce
• Use analytics to gain key insights in Dutchie E-Commerce
• Analytics and account weekly reports in Dutchie E-Commerce

Promotions and specials

• Customize promotion settings: Enable stacking for individual specials in Dutchie E-Commerce
• Create offers and rewards with Dutchie E-Commerce
• Set up bundled discounts in Dutchie E-Commerce
• Use the Promote feature to create a special on your Dutchie E-Commerce menu
• Create Coupons with Dutchie E-Commerce
• Create specials based on categories, subcategories, brands, and individual items with Dutchie E-Commerce
• See all 8 articles

Customize

• Customize your Mobile App navigation bars and tabs
• Personalized loyalty widget for logged in Loyalty & Marketing Pro customers
• Customize your menu theme, colors, and fonts in Dutchie E-Commerce
• Create unique image banners for web, kiosk, and mobile in Dutchie E-Commerce
• Embed your dispensary menu and custom carousel sections by generating embed scripts in Dutchie E-Commerce
• Create a custom carousel for your Dutchie E-Commerce menu
• See all 9 articles

Settings

• Store Info
• Ordering
• Hours
• Users
• Devices
• Taxes
• Integrations
• Store Menu
• Checkout
• SEO
• Advanced Options
• Manage My Account settings in Dutchie E-Commerce

Chain management

• Manage your chain's image assets in Dutchie E-Commerce
• Overview of managing multiple locations in Chain Admin for Dutchie E-Commerce enterprise accounts
• Create chain specials with Dutchie E-Commerce
• Manage user permissions across retail locations in Dutchie E-Commerce

Dutchie Kiosk

• Dutchie Kiosk Pro setup and customer experience
• Dutchie Kiosk troubleshooting guide: loss of connection to store kiosk printer
• Dutchie Kiosk (standard) setup and operation
• Dutchie Kiosk system requirements
• Dutchie Kiosk best practices for iPads
• Dutchie Kiosk best practices for Android devices - Dutchie POS
• See all 8 articles

Dutchie E-Commerce integrations

• How Loyalty & Marketing Pro and Dutchie E-Commerce work together
• Dutchie POS and Dutchie E-Commerce integration partners
• Dutchie E-Commerce third-party POS integration process
• Alpine IQ | Dutchie E-Commerce integration guide
• Alpine IQ | Dutchie E-Commerce - Set up and customize abandoned cart campaigns
• BioTrack | Dutchie E-Commerce - How to set up integration
• See all 58 articles

Dutchie E-Commerce troubleshooting

• Login and password
• Inventory Management FAQ
• Dutchie E-Commerce Settings FAQ
• I need help accessing a different store location
• How do I change my account email address?
• I need help resetting my password for Dutchie
• I’m having a problem with social login on dutchie.com
• See all 24 articles

Frequently asked questions

• Dutchie E-Commerce vs. Dutchie E-Commerce Pro: Essential Differentiations
• How do I cancel and refund Pay by Bank orders?
• Manage and track your Dutchie Support ticket requests
• Dutchie's Social Equity Program

Dutchie Brand Portal

• Get started with the Dutchie Brand Portal
• Understanding brands on your Dutchie E-Commerce menu
• What is Dutchie Brand Portal?
• Dutchie Brand Portal: Catalog overview
• Manage Products in the Dutchie Brand Portal
• Add products to the Dutchie Brand Portal individually
• See all 10 articles